Pampered by the Bay is thrilled to extend our top-notch services to you. We prioritize your comfort and relaxation, ensuring that every client is catered to with the utmost care. In order to streamline our booking process and better serve our clientele, we kindly ask that you provide a credit card when making a reservation. Please note that this information is securely stored and will only be charged in the event of a late cancellation or no-show. Our cancellation policy requires a notice of at least 24 hours, and any cancellations made within this window will incur a 50% charge of the service price. Additionally, no-shows and same day cancellations will be charged 100% of the service price. Thank you for understanding, and we look forward to pampering you in Muskoka!